PRIME GOEXPRESS
Terms and Conditions
1. Introduction
Welcome to PRIME GOEXPRESS. These Terms and Conditions (“Terms”) govern your use of our shipping and logistics services. By using PRIME GOEXPRESS services, you agree to comply with and be bound by these Terms. Please read them carefully before placing any orders or shipments.
2. Services
PRIME GOEXPRESS provides freight, shipping, and logistics services including package delivery, warehousing, and freight forwarding. Service availability may vary based on location, shipment size, and type.
3. Shipment Acceptance
All shipments are subject to acceptance and availability of services. PRIME GOEXPRESS reserves the right to refuse or cancel any shipment at its discretion, including shipments that contain prohibited or restricted items.
4. Prohibited and Restricted Items
Certain items cannot be shipped or require special handling. Prohibited items include, but are not limited to, hazardous materials, explosives, perishable goods (unless otherwise agreed), illegal substances, and items that violate local laws. It is the customer’s responsibility to comply with all applicable laws and regulations.
5. Packaging and Labeling
Customers are responsible for proper packaging and labeling of all shipments. PRIME GOEXPRESS is not liable for damage resulting from inadequate packaging or incorrect labeling.
6. Payment Terms
All services must be paid for in accordance with the agreed payment terms. Accepted payment methods include credit/debit cards, bank transfers, and other methods outlined in our billing information. Failure to pay on time may result in suspension or termination of services.
7. Delivery and Transit Times
Estimated delivery times are provided as a guide and are not guaranteed. PRIME GOEXPRESS is not liable for delays caused by factors beyond our control, including customs clearance, weather, strikes, or other unforeseen events.
8. Tracking
Shipment tracking is provided for convenience. While we strive for accuracy, tracking information may not always reflect the real-time status of your shipment.
9. Claims for Loss or Damage
Customers must inspect shipments upon delivery. Claims for loss, damage, or delay must be reported within 7 days of receipt. PRIME GOEXPRESS’s liability is limited to the declared value or the maximum liability permitted by law, whichever is lower. Insurance coverage is available at an additional cost.
10. Limitation of Liability
To the fullest extent permitted by law, PRIME GOEXPRESS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
11. Force Majeure
PRIME GOEXPRESS shall not be liable for failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, or other unforeseen events.
12. Privacy
We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which PRIME GOEXPRESS operates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
14. Changes to Terms
PRIME GOEXPRESS reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on our website and become effective immediately upon posting.